DON NORMAN

Don Norman, president of the Norman Property Consulting Group, has been inspecting
buildings since 1985 and has inspected approximately 9000 buildings during his career.
He developed and taught continuing education classes for real estate schools and the
National Association of Independent Fee Appraisers (NAIFA). He has co-authored
numerous books including Residential Roofing Inspection for the Professional Inspector
and Appliance Inspection for the Professional Inspector and is a nationally recognized
speaker and trainer in the home inspection industry.

Most recently Don was the Manager of Home Inspection and Contractor Education for
Kaplan Professional Schools/Inspection Training Associates where he was responsible
for managing approximately 100 instructors and the creation and delivery of home
inspection and contractor education courses live and online across the United States.

Don was certified as a residential building inspector by the International Code Council
and is a Missouri licensed termite inspector.. He is a Missouri State Emergency
Management Agency Special Inspector, holds licenses in 18 states as a Catastrophic
Claims Adjuster and is accredited by the California Earthquake Authority as a California
Earthquake adjuster.